The ability to legally apprehend, arrest and process shoplifters are essential skills in many environments. The process, however, needs to be effectively conducted and legally correct. The aim of this course is to take you through the entire process from identifying an offender, through apprehending and/or arresting them, and on to handing them over to the police.
The course involves role-playing scenarios so that you can practice the correct procedures.
What you will Learn
Is apprehension the right choice for you?
The legal powers you have to apprehend and arrest an offender
Your personal risk assessment
When and how to confront and apprehend an offender
Managing the confrontation and processing the offender
Evidence handling
What the police expect from you
Who will benefit
This course will benefit all managers and staff who may either have to detain an offender themselves, or are responsible for staff involved in apprehending offenders.
Programme
Apprehension policy
The law and apprehension
Detecting an offender and the decision to confront