Managing and Conducting Interviews and Investigations
General managers as well as security and loss managers are often required to direct or conduct internal investigations within their company. The nature of the investigation whether criminal, disciplinary or regulatory, requires that the investigator be equipped with a range of knowledge and skills. These include case planning, the investigation process, gathering and handling evidence, the management of the investigation, overt and covert techniques(including CCTV), and legal issues, report writing and learning from incidents.
What you will learn
The nature and scope of internal investigations
The role of investigations within an organisations (criminal & civil)
The role of the investigator
Key investigatory skills and techniques
Planning, managing and documenting investigations
Investigations, regulation and legislation
Handling evidence
Conducting interviews and writing statements
Who will benefit?
This course will benefit anyone tasked with undertaking investigations and interviews within their organisation. Programme
Day one
Investigations in context
The role of the investigator
Legislation , investigation and working with the police
The key stages in an effective investigation
How to plan your investigation
Constructing a case file
Day two
Gathering, handling and recording evidence
Overt and covert evidence gathering
Interview techniques
Practice in conducting interviews (practical exercise)
Day three
Statement writing
Practice in conducting interviews and statement writing (practical exercise)
Report writing
Communication and learning from investigations
Duration: 3 days
Fee: £995.00 (+VAT) per person (Please note that this does not include accommodation)
